Pond Question Form


Due to heavy volume and our personalized detailed responses, it may take up to 3 to 4 days to respond to your email.  Should you need more immediate help please contact our toll-free help line at 1-800-847-0659.  The help desk is open M-F 8:00-5:00 EST. We appreciate your interest in and dedication to Mars Fishcare products.

To better help our Technical Service Team answer your question as quickly and efficiently as possible, please enter as much information as you can.   
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* Are you a:
* First Name:
* Last Name:
Company:
* Address:
* City:
* State:
* Zip Code:
Phone:
Fax:
* Email:
 
My pond contains:
(check all that apply)
Enter Volume of pond:
   
What is your pH level?
Ammonia Level:
Nitrate Level:
Nitrate Level:
   
How often do you perform water changes?
What percentage do you change?
%
How often do you clean or rinse the filter?
What water conditioners, medications, or products do you add to your pond on a regular basis?
  The water in your pond looks: (check all that apply)
                             
   
Comment or Question: